Refund and Cancellation Policy

Effective October 2, 2026. Version 2026-10-02.

Short version: you can cancel any time, and you can get your money back within 7 days of any charge with one button in your account. No form, no questions.

Free trial

Your 3-day trial is free. If you cancel before it ends, you are not charged. We email a reminder before the trial ends. If you do nothing, your plan starts and your card is charged.

Cancelling

• Cancel from the Account page at any time. You do not need to write to us.
• After you cancel, you keep access until the end of the period you already paid for, and you are not charged again.
• You can resume before that date from the same page.
• Cancelling does not by itself refund a charge. For a refund, use the refund button below.

7-day refund

• Within 7 days after any charge (monthly, annual, or renewal), use Refund and cancel on the Account page.
• It refunds your most recent charge in full and cancels your whole subscription right away, including any extra niches.
• One refund per customer. We may decline further refunds on the same account or on accounts used to get repeated refunds.
• Refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank.

Extra niches

When you add an extra niche you are charged the prorated amount for the rest of your billing period. If you remove it, the unused part is credited toward your next invoice, not paid out in cash. The 7-day refund above applies to your latest charge, which may be an extra-niche charge, and cancels the whole subscription.

If we cannot add your niche

If you asked us to add a profession that is not listed and we decline, you stay on the general service-business pack. If you cancel within 14 days of our decision, we will refund your most recent charge, even if it is outside the 7-day window. Write to support@todayshooks.com.

If something is wrong on our side

If we fail to deliver the Service for an extended period, or we charge you by mistake or twice, write to us and we will fix it, including refunding the affected charge.

What is not refunded

• Charges older than 7 days, except as described above or where the law requires.
• Accounts closed for breaking the Terms or the Acceptable Use Policy.
• Results. We do not guarantee views, followers, bookings, or income, so a lack of results is not a reason for a refund after the refund window.

Failed payments

If a renewal payment fails, Stripe retries it for a period. Your access continues while payment is past due and stops if the subscription is ended after the retries fail. Update your card from Billing settings on the Account page.

Refunds through Stripe

Because Stripe is the seller of record for your payment, you can also ask Stripe's Link support about a payment, and Stripe can issue a refund on its own in certain cases, for example within 60 days of the original purchase. Refunds include any sales tax you paid. If Stripe refunds your payment we may end your subscription.

Chargebacks

If you see a charge you do not recognize, please write to us first at support@todayshooks.com. We resolve most issues the same day, and it is faster than a bank dispute.

Where the law gives you more

If the law where you live gives you cancellation or refund rights beyond this policy, those rights apply.